We're here to help. Whether you have a question about scanning, your closet, or your Mint Pro subscription, reach out and we'll do our best to assist you.
The fastest way to get help is to email us directly at dylanmoore125@gmail.com. We do not currently offer live chat or phone support.
Mint does not require an account. Your scans, closet, and history are stored locally on your device — we don't have a copy of them. If you want to remove your data, you can delete individual items in the App or delete the App itself, which removes all locally stored data.
Mint Pro subscriptions are processed through Apple's App Store. We do not handle payment details directly. For billing questions or to request a refund, please use Apple's official support resources.
To cancel or manage your Mint Pro subscription, go to your iPhone's Settings, tap your name, tap Subscriptions, and select Mint.
If you believe you were charged incorrectly or your Pro access is not reflecting after a successful purchase, email us at dylanmoore125@gmail.com and include your Apple Order ID if available.
If a label won't scan, make sure the care or fabric tag is flat, well lit, and fills the camera frame. Faded or stitched-over labels may not be readable.
We aim to respond to all support emails within 2 business days. Thanks for using Mint.